Senior Manager

KEY RESPONSIBILITY AREAS INCLUDING PREFERRED SKILLS AND EXPERIENCE • Should be able to manage and execute process and business level goals, to achieve agreed performance metrices. • To ensure complete operations management including any escalation w.r.t. any operational issue along with performing against all SLAs. • To ensure timely and accurate delivery of daily, monthly, and periodic processing of client requirements and interact with a client on a day-to-day basis responding to their requirements at a short notice by re-aligning priorities. • Provide coaching and feedback to team members to enable them to improve their performance. • Brainstorm & identify transformation opportunities and coordinate with various stakeholder for its execution • Managing fortnightly & monthly governance calls with key stakeholders Position Title/Name: Manager Level / Band: C2 Complexity: Blended – F&A 3 Location/ Country: Noida / India CEF Score: _______ No. of Expected FTEs: _ ___ Vertical / Domain: __F&A – Accounting System ___ Education B.Com/M.Com/MBA with excel skills / Certification : ______ Shift Hours / Working Days: __ 8 AM - 5 PM UK/US/APAC time/ 5 Days * Passport / Visa Requirement: Passport Yes_______ *- Need to check on the shift timings COMPETENCIES: • Working knowledge of credit management, cash allocation, debt management and collections, bank reconciliations (either of the 2 or 3) • Responsible for Broker Relationship Management and any query they might have related to payments, commission or debt related. • Ensure to meet process SLA's and client VOC. • Excellent Communication Skills (Verbal and Written) • Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) ELIGIBILITY CRITERIA: • B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate • Minimum 12 -18 years of experience in Accounts receivable/Finance and Accounting • Minimum 10+ years of Team management experience

Work

Graduate 8-10 years of experience in Accounts Receivable (Voice).