Senior Manager, Accounts Receivable - Cash Applications and Invoicing

Job Requisition ID #

Position Overview

The Senior Manager – Accounts Receivables is responsible for leading the company's global AR function across AMER, EMEA, and APAC regions. This role oversees credit evaluation, Billing/Invoicing, cash flow optimization, risk mitigation, and team performance while ensuring alignment with company objectives. The individual will partner closely with Sales, Finance, Customer Success, and Executive Leadership to balance revenue growth with prudent credit risk management.

We are seeking an experienced and strategic Senior Manager, Accounts Receivable to lead a high-scale, global AR function supporting over $7B USD in annual receivables across both eStore and non-eStore businesses. This role is critical in driving operational excellence, advancing automation (including AI-driven solutions), and ensuring world-class financial controls and compliance.

The ideal candidate brings a balance of operational rigor, strategic thinking, and people leadership, with a proven ability to transform AR processes in a complex, multinational environment.

Responsibilities

- Lead the global Accounts Receivable function, ensuring accurate, timely invoicing and cash application at scale

- Own and drive month-end and quarter-end AR close processes, including reporting and schedule preparation

- Oversee credit card reconciliations and ensure accuracy across high-volume transactions

- Manage bad debt provisioning and forecasting, partnering with Finance on risk assessment and planning

- Monitor and optimize AR aging and collections performance, proactively addressing overdue balances

- Partner cross-functionally with Sales, Customer Success, and Finance to resolve billing issues and improve the customer experience

- Ensure full compliance with internal policies, regulatory requirements, and audit standards (corporate and statutory)

- Drive continuous improvement and automation initiatives, including increasing touchless cash application and exploring AI-enabled solutions

- Support and influence enterprise-wide systems and transformation projects impacting AR processes

- Lead, coach, and develop a high-performing AR team, fostering accountability, growth, and operational excellence