Senior, Library Conform & QA
Warner Bros. Discovery
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role:
The Senior, Content Library Technology and Quality Assurance supports the day-to-day conform and rejection workflows that keep the CLaW function running across Burbank, Hyderabad, and Mexico City. Working under the direction of the Supervisor, this role carries out assigned workflow tasks, processes and resolves rejections, and helps uphold the team's performance and quality standards. The Specialist applies hands-on technical expertise in conform and rejections operations, performs first-line troubleshooting, and escalates complex or higher-risk issues to the Supervisor. This is a granular, execution-focused role that supports the same goals as the broader team while building deepening subject-matter expertise.
Your Role Accountabilities:
- Execute daily conform and rejection workflow tasks to meet assigned schedules, performance targets, and quality standards.
- Apply hands-on subject-matter expertise in conform, delivery, and rejections to process work accurately and efficiently.
- Follow approved policies and work plans set by the Supervisor, and surface ideas for improvement.
- Perform first-line troubleshooting of rejections and related technical issues, escalating complex cases to the Supervisor.
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