Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
The Senior General Manager (SGM) is responsible for managing life science properties with multiple tenants in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The SGM works directly with clients to understand their investment objectives and develop property-specific strategic plans tailored to the unique needs of life science tenants and facilities. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and multiple tenants across laboratory, research, and administrative spaces.
What your day-to-day will look like:
Develop and implement annual operating budgets and capital plans specific to life science facilities, accounting for specialized infrastructure requirements, and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders. Review and approve purchase orders and invoices within delegated authority
Ensure compliance with company policies, industry regulations, biosafety standards, and safety protocols across all managed operations, with particular attention to laboratory-specific requirements and tenant activities
Implement comprehensive tenant satisfaction program across diverse tenant base, meeting regularly with life science tenants to address their specialized operational needs, equipment requirements, and facility modifications to ensure successful program outcomes
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Oversee competitive bidding process for all third-party contracted services, including specialized life science facility services (HVAC maintenance, laboratory equipment servicing, waste management, biosafety consultants), and ensure compliance with JLL standards
Coordinate with multiple tenants on scheduling, common area management, loading dock access, and shared infrastructure to minimize operational conflicts and maximize efficiency across the property
Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement, particularly in life science facility management best practices
All other tasks which may be required to comply with Property Management Agreements, local ordinances, biosafety regulations, or as necessary to ensure property operations meet life science industry standards
Required qualifications:
Bachelor's degree in Business Administration, Real Estate, Property Management, Facilities Management, or related field
Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry, with preference for life science or laboratory facility experience
Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation, preferably with multi-tenant properties
Demonstrated expertise in client relationship management and business development within the commercial real estate sector, with ability to understand and address complex tenant requirements in life science environments
Experience managing relationships with multiple tenants simultaneously, including lease administration, tenant coordination, and conflict resolution
Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
Understanding of life science facility requirements, including laboratory infrastructure, specialized HVAC systems, utility demands, and safety protocols
Proficiency in real estate management software, CRM systems, and Microsoft Office Suite
Valid real estate license or ability to obtain within specified timeframe
Preferred qualifications:
Real Estate License and Property Managers License, required within six (6) months if not currently licensed
Professional certifications such as LEED GA, Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent industry credentials
Knowledge of biosafety levels, laboratory design standards, and life science industry trends
Experience with specialized life science building systems including vivarium operations, cold storage facilities, or cleanroom environments
Strong network of industry relationships within the life science real estate community and demonstrated thought leadership in life science facility management
Location: On-site Presence is required
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site –Houston, TX
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
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