Finance is all about the numbers…unless you work at Amazon; it’s knowing the numbers and so much more. Enthusiasm and energy help us deliver new ideas, and solutions. Will you seek to challenge the status quo, and accept that your ideas and mechanisms may be tested daily? At Amazon, we move with purpose and speed, and this requires we work with a dynamic network of Operations, HR, Tech and Retail partners. Our Finance leaders work cross functionally, help others understand financial decisions and are *the* trusted business advisor. They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we’ll teach you a few things as we navigate the most customer-centric company on Earth. The Worldwide Customer Service Finance team is looking for a Finance Analyst to join our growing business in India to support the India Customer Service team. You will partner with Operations teams to provide insightful analysis to support the future investments in this space. You will also build and leverage an extensive cross-functional partnership with consumer retail businesses and finance teams to drive cost reduction while improving customer experience. The successful candidate will enjoy the challenges and rewards of working in a fast-growing organization and a very international environment. They already know how to make sense between details that make all the difference, and those that don’t add value. Also, they will be creative and an analytical problem solver with the ability to fulfill the Amazon motto to “Work Hard. Have Fun. Make History.” Job Responsibilities include: - Drive financial controllership, build monthly financial metrics, analyze variances to forecast and communicate to senior management on key drivers - Manage data in financial systems, and create insightful reports to drive business decisions - Reconcile financial reports across different businesses; drive process improvements, automation, and consistency - Drive regular metrics reviews, as well as analytical support through deep-dive analyses - Improve tools, processes, scale existing solutions, create new solutions as required based on stakeholder needs. ### Basic qualifications - 3+ years of tax, finance or a related analytical field experience - 4+ years of applying key financial performance indicators (KPIs) to analyses experience - 4+ years of creating process improvements with automation and analysis experience - 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience ### Preferred qualifications - 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience - MBA, or CPA - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) - 3+ years of building financial and operational reports/data sets that inform business decision-making experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.