Senior Engineer- Microwave

About this opportunity

We are now looking for a Technical Authority Expert to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support.

What you will do

• Will Work in a 24 X 7 Environment.
• Will support the customer over email as well as phone.
• Sound knowledge of Microwave Technology
• Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series
• Having sound knowledge on troubleshooting and software upgrade of Microwave devices.
• Hands-on experience various EMS & NMS systems used for Microwave Devices
• Knowledge of QoS parameter for Microwave networks

Understanding of TWAMP related issue in Microwave network and how to troubleshoot that using Microwave concept.

• Ethernet alarms and parameters with their troubleshooting process
• Raise and update the tickets in in tool for all the issues handled / worked upon.
• Will have to report the daily issues handled / escalated in the form of daily shift reports.
• Need to make sure that issues are handled in right time frames as per the SLA / Commitments.
• Good knowledge over SLA/WLA
• Good in preventive activities with available performance report from Microwave NMS
• Good in customer handling and RCA identification

You will bring

• Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
• 3-12 years of hands-on experience on 2nd Level Engineer- functional role.
• Good Technical Knowledge of the Microwave Technology preferably 6K series.
• Transmission or ENM experience preferred.

Working knowledge of below mentioned Microwave products and vendors –

• Aviat Radio