Senior Director, Marketing Services, Strategy

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Visa will accept applications for this role until at least 07-16-2026

Job Description

Visa is a world leader in payments and technology, connecting consumers, merchants, financial institutions, fintechs, businesses, and governments across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive. We are driven by a common purpose: to uplift everyone, everywhere by being the best way to pay and be paid.

The North America Marketing Services team is transforming how Visa partners with clients to drive measurable customer and commercial outcomes. As part of Visa’s broader value-added services growth strategy, Marketing Services helps clients deepen customer relationships, acquire and activate new cardholders, increase usage, grow loyalty, and deliver more effective full-funnel marketing programs across the payment lifecycle.

This position reports to the Head of Marketing Services, North America and leads the Payments Lifecycle Marketing Strategy team. The Senior Director will work closely with client account executives, the North America Marketing Services leadership team, Visa Consulting & Analytics, Product, Insights & Analytics, Creative, Media, Sponsorships, Finance, Legal, Marketing Technology, and Delivery teams across Visa.

The Senior Director, Payment Lifecycle Marketing Strategy, North America will lead the Payments Lifecycle Marketing Strategy team and set the strategic direction for how Visa helps clients grow across the full cardholder and payment relationship journey. This leader will be responsible for building the frameworks, talent, advisory approach, and scalable solutions that enable clients to acquire new customers, onboard and activate accounts, stimulate usage, deepen engagement, improve retention, drive loyalty, and re-engage valuable segments.