Edwards Lifesciences is expanding its global technology capabilities with the launch of a new IT Innovation Hub in Pune, India. The Hub strengthens the technology foundation that supports our business worldwide, working in close partnership with teams across regions to deliver reliable, high-quality solutions at scale. Designed as a long-term investment, the Pune Hub will advance newer digital capabilities such as automation, data, AI, and cloud, and will include roles spanning end user services, application development, and enterprise platform teams. Together, these teams will help Edwards operate more efficiently and accelerate innovation in support of our mission of advancing patient care.
We are seeking a Senior CMDB Developer to lead the design, development, and continuous improvement of our ServiceNow Configuration Management Database (CMDB). This role will be responsible for building scalable CMDB solutions, implementing Service Mapping, supporting CSDM adoption, driving data quality initiatives, and integrating enterprise discovery and asset data sources to create a trusted system of record for IT services and infrastructure. This is a hands-on role focused on development excellence, solution delivery, and continuous platform improvement. The individual will work closely with architects, infrastructure teams, application owners, and business stakeholders to ensure the CMDB delivers measurable value across ITSM, ITOM, Risk, Security, and Operational Excellence initiatives.
How you’ll make an impact:
- Design, develop, and maintain CMDB solutions within the ServiceNow platform.
- Configure and enhance CI classes, relationships, identification rules, reconciliation rules, and data models.
- Ensure CMDB architecture aligns with ServiceNow best practices and the Common Service Data Model (CSDM).
- Design and implement integrations with discovery and inventory tools such as Armis, Intune, SolarWinds, SCCM, cloud providers, and other enterprise systems.
- Develop and maintain Service Graph Connectors and integration patterns.
- Support Discovery and Service Mapping implementations to improve infrastructure and business service visibility.
- Build automated data ingestion and normalization processes.
- Monitor CMDB health using dashboards, KPIs, and compliance metrics.
- Configure and optimize Identification and Reconciliation Engine (IRE) rules.
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
- ServiceNow Certified Implementation Specialist – Service Mapping.
- Strong problem-solving and analytical skills.
- Attention to detail and quality mindset.
- Effective communication with technical and non-technical stakeholders.
- Ability to manage multiple priorities in a fast-paced environment.
- Team collaboration and knowledge sharing.
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
Recruiting scam alert: Read our notice about potential recruiting scams.
Similar roles you might like
More openings like this one — take a look before you go.
