Senior Associate Sales & Retention
Internshala
About the job
Hiring for Sr. Associate - Sales & Retention for Navi MumbaiJob: Sr. Associate - Sales & RetentionJob Type: Full timeJob Location: On-site - Navi Mumbai,AiroliProcess: Voice (30%) & Chat Process (70%)CTC - 5.5 LPA + Incentives + BonusCompany is a global business and digital transformation company delivering customer experience, technology and digital solutions for leading brands. With a strong people first culture, company offers growth, learning and career opportunities in a dynamic work environment.ROLE OVERVIEWThis role blends Customer Support and Inbound Sales helping customers resolve issues, answer questions and recommend the right solutions. Youll support users of the worlds leading creative software platform while delivering great customer experiences and driving revenue.KEY RESPONSIBILITIES Deliver great customer support with empathy, clear communication & quick resolution. Drive sales through the right products & solutions. Improve retention by identifying risks. Use customer insights to personalize support & outcomes. Guide customers on workflows, AI tools, licensing & subscriptions. Troubleshoot basic technical issues & support solution-led conversations. Manage leads, accounts & orders efficiently QUALIFICATIONEligibility: High school diploma (10+2) or equivalent experience I Advanced English proficiencyExperience: 1 - 3 years in sales or customer support, preferably in tech or SaaS. Experience using CRM tools and managing sales pipelines is a plus. Regards,Neha Khandelwalneha.k@ipsgroup.co.inNote - We kindly request you not to contact us on our office number. If your profile matches our requirements, we will reach out to you directly.
Who can apply
Only those candidates can apply who
- have minimum 1 years of experience
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.