Senior Analyst - Global Risk and Compliance Control Management Issues, Events & Remediation

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

The objective of the GRC Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.

GRC is looking for a Sr. Analyst of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Sr. Analyst, GRC Issues, Events & Remediation will:

- Support portions of the end-to-end process management for issues, operational risk events (OREs) and remediations, including tracking progress, validation resolution efficacy and communication status updates to stakeholders

- Perform quality assurance on documentation and maintenance of records of specific issues, OREs and remediations to ensure transparency and accountability in operational risk management process

- Identify trends in issues and events to identify potential systemic risks or control weaknesses within BU processes

- Perform sample testing of specific issues to ensure resolution is complete and effective

- Analyze data to assist in preparation of detailed reports on issue status, trends, and outcomes and support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications:

- 2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities

- project management, communication, and interpersonal skills