Senior Analyst
eClerx Services
- Analyze website performance and provide suggestions and strategy for improvements
- Test New functionalities and features introduced on website, identify and report bugs:
- Perform Business Acceptance Validation (BAV) testing in QA environment and Live testing in Production environment
- Prepare test report with issue description and screenshots for User Acceptance Testing (UAT)
- Submit JIRA tickets for high severity issues and track progress made on the ticket
- Coordination with Dev/ IT teams to check if the issue is resolved
- Will have to work on JIRA
- Creating weekly reports, presentations and operation metrics on resource utilization, productivity etc.
Excellent communication skills
- Preferable to have experience in JIRA management
- Should be internet savvy and able to navigate websites easily
- Intermediate knowledge of MS Excel, PowerPoint, Omniture, SiteCatalyst
- Should be proficient in Reporting and Analysis
Good logical aptitude and ability to research on its own
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