Selection Ops Manager, Amazon Now

Selection Operations Manager - Amazon Now Amazon Now is seeking a structured and execution-focused Selection Operations Manager to lead selection strategy and operations. The role requires strong analytical rigor, stakeholder management, and program management skills to build and maintain the right selection for customers across categories and cities.

Selection Strategy:

Design the selection strategy for Amazon Now, defining what to stock, where to stock, and at what depth across darkstores and superstores Build category-level and city-level selection frameworks anchored on customer demand, competitor benchmarking, and store constraints Define selection guardrails covering assortment width, brand mix, and price point coverage Continuously sharpen selection logic based on performance data and market shifts

Stakeholder Alignment:

Work with category managers, instock, operations, and leadership to align on selection strategy and secure buy-in Run structured review mechanisms to collect feedback, resolve conflicts, and iterate on selection logic Publish clear documentation and decision frameworks for stakeholder visibility

Selection Curation:

Partner with sellers, brands, and category managers to curate the right selection for each category Identify and close selection gaps versus competition through crawls, benchmarking, and customer signals Drive onboarding of priority brands and ASINs in partnership with seller-facing teams

Programmatic Selection Management:

Build programmatic processes for addition of NPIs (new product introductions) with clear intake, evaluation, and go-live SLAs Design and operate removal mechanisms for non-performing ASINs based on defined performance thresholds Automate selection health tracking through dashboards covering coverage, productivity, and gap metrics

Seasonal & Topical Programs:

Manage seasonal and topical selection (festivals, events, weather-led demand) through programmatic playbooks Define pre-season readiness timelines, selection ramp-up plans, and post-season exit criteria Coordinate cross-functional execution to ensure timely availability of event-relevant selection

Basic Qualifications:

Bachelor's degree in Business, Economics, Engineering, or related field Experience in category management, selection planning, merchandising, or related areas Strong proficiency in data analysis; excellence in Excel, SQL, and business intelligence tools Proven track record of building and scaling operational processes Experience managing multiple stakeholders and driving alignment