Security & Loss Prevention Expert, Worldwide Operations Security

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a proactive and solution-driven professional who wants to join our team as Security and Loss Prevention (SLP) Expert. In this key role, you will drive continuous improvement initiatives and implement enhanced security measures across your assigned sites, delivering security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss.

Key job responsibilities

• Drive and implement site-level security improvements and process optimization initiatives
• Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility
• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards as well as Amazon global security standards
• Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters
• Own Security and Loss Prevention-related projects on the local, regional, and country level

A day in the life As an SLP Expert, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You drive site-level security improvements by identifying trends, analyzing data, and implementing process enhancements. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in our processes and you proactively develop and implement mitigating measures at the site level. You play a key role in maintaining and improving the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our Security and Loss Prevention plan.