Scrum Master Sr. - Enterprise Data Products & Analytics

Servant leader and coach to cross-functional teams in their understanding of delivering valuable outcomes through modern delivery practices and product centric operating model. Coaches on frameworks and methodologies, enabling the teams and Product Managers to inspire innovation, high performance and to embrace continuous improvement. When opportunities arise, coaches in organizational change to help the teams embrace agility. Help form the teams, establish practices and norms, ensure focus, facilitate events, identify and manage risks, dependences and remove impediments.

Key Responsibilities:

Establishes lean/agile leadership, supports the Product Manager, and promotes quality practices; Coaches team members on modern delivery practices & provides developmental feedback to team members using a servant leadership style and leading by example. Support Product Managers and teams' backlog refinement and release planning, and identifying tangible and measurable business outcomes across multiple teams. Fosters an environment of mutual respect and cooperation, transparency, and autonomy; Coaches the adoption of product centric operating model reducing the gap between theory and practice; facilitates continuous improvement process and creates the right environment. Monitors and reports key metrics that impact value driven delivery and indicate potential problems; facilitate the creation of definition of done to ensure organizational standards are met for the solution (Documentation, Compliance, Architectural and Governance constraints). Establishes and communicates team progress and goals to keep the teams work visible, celebrate wins, highlight roadblocks through various methods. Supports team rules and norms and protects the team from outside interference; removes impediments for the teams and/or finds the right personnel to remove impediments. Identify, track and manage cross team dependencies. Proactively identify risks and issues that could impact delivery, facilitate risk response planning, and escalate appropriately. Facilitate team collaboration events, as necessary including daily stand-ups, sprint planning, sprint reviews, and retrospectives.

Competencies: Continuous Improvement - Actively seeks opportunities to improve team dynamics and efficiency, promoting a culture of innovation and continuous enhancement. Coaching and Mentoring - Coaching team members in Agile practices and personal development. Facilitation - Effectively manages Scrum ceremonies and other meetings, ensuring they are productive, focused, and inclusive of all team member perspectives Technical Proficiency - Maintains a strong understanding of technical requirements and Agile methodologies, ensuring the Scrum Master can effectively contribute to and guide technical discussions. Problem Solving and Execution - Establishes and maintains the balance of scope, team deliverables, schedule and resources. Ensures results/impact are fully realized and completed within the agreed timeline and delivered successfully. Demonstrates excellent analytical skills and the ability to remove impediments, facilitating smooth project execution and team progress. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Methodology Focus (Agile Knowledge & Assessment Skills) - Deep understanding of modern software development , a principles, frameworks, and practices the ability to evaluate and improve teams maturity and performance. Employs Agile-specific metrics and key performance indicators to transparently track and report team progress, enhancing clarity and fostering trust through quantifiable insights into Agile practices. Driving Effective Outcomes - Takes ownership, acts with urgency, and initiates action to turn goals into clear plans, decisions, guardrails, and cadences while navigating ambiguity and change to drive momentum and deliver consistent results. Engaging with Impact - Communicates with clarity and purpose to align stakeholders, foster collaboration, build trust, and influence coordinated action across teams and functions to accelerate outcomes. Values Differences - Recognizing the value that different perspectives and cultures bring to an organization. Ensuring Customer Success - Embraces a customer-first mindset to deliver outcomes by linking customer needs and business priorities to aligned solutions, delivery, adoption, satisfaction, and realized value through sustained engagement that builds partnership and trust. Education, Licenses, Certifications: College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. Agile Certification (Certified Scrum Master - CSM), Professional Scrum Master (PSM) or Safe Scrum Master Certification (SSM) are preferred. This position may require licensing for compliance with export controls or sanctions regulations. Experience: 1-4 years experience working in a software development organization and in an Agile environment as a scrum master demonstrating knowledge and practical experience of the Lean methodology, principles and tools are preferred.