SAP AMS FICO Consultant - Hyderabad

Role Overview

Zensar is seeking an experienced SAP FICO Consultant to support AMS engagements for global clients. The role focuses on L2/L3 production support, incident and problem management, minor enhancements, and continuous improvement in a SLA‑driven, ITIL‑based support environment.

Key Responsibilities

AMS Support & Incident Management

• Provide L2/L3 production support for SAP FI and CO modules

• Resolve incidents, service requests, and defects within defined SLAs

• Perform root cause analysis (RCA) and implement permanent fixes

• Proactively reduce recurring finance‑related incidents

Enhancements & Change Requests

• Handle minor enhancements and configuration changes in FI/CO

• Prepare Functional Specifications (FS) and coordinate with ABAP teams

• Support release cycles, transport management, and regression testing

Business & Client Interaction

• Act as functional SPOC for FICO AMS support

• Interact with finance users across US / EU / APAC regions

• Participate in AMS governance calls, SLA reviews, and status reporting

Testing & Documentation

• Perform unit testing, integration testing, and UAT support