Salesforce Marketing Cloud Analyst

The role Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

This function covers incumbents responsible for various data activities, data analysis, maintenance, data quality, and database management or database architecture / design engineering

Should have hands on experience in SFMC.

Should be good in SQL

Responsible for routine operational or administrative work

Day-to-day actions are focused on administering defined procedures, analyses and report preparation

Individuals will have their work thoroughly reviewed and checked by more senior incumbents and will have limited contact outside their immediate area

Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

0-2 years of experience in SFMC

High attention to detail

Customer service skills

Education:

Bachelors/University degree or equivalent experience