Are you passionate about transforming customer experiences through innovative technology? Amazon is seeking a skilled Salesforce Developer to design and deliver scalable CRM solutions that drive operational excellence and customer delight at a global scale. Key job responsibilities In this role, you will architect and implement sophisticated Salesforce solutions, lead technical sprint reviews, and collaborate with cross-functional teams to optimize business processes. You'll own the full release lifecycle for application development and proactively identify opportunities for system improvements and customizations that directly impact how we serve millions of customers worldwide. A day in the life A typical day blends deep technical work — Salesforce configurations, code reviews, and system design — with strategic collaboration across business and engineering stakeholders. You'll bring both hands-on development expertise and a forward-thinking mindset to a team that thrives on continuous innovation. About the team We are a collaborative, forward-thinking group dedicated to pushing the boundaries of customer service technology. Our team thrives on innovation, continuous learning, and making meaningful impacts at a global scale. You'll join a dynamic environment where your technical expertise and creative thinking can transform how we serve millions of customers worldwide. ### Basic qualifications - Experience building complex software systems that have been successfully delivered to customers - Experience working with technical and business stakeholders from global cross-functional teams - Experience with VisualForce, Apex Classes/Controllers, Apex Triggers development - Experience leading the design, automation, deployment, and support of large-scale infrastructure ### Preferred qualifications - Knowledge of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of HR business processes - Experience implementing at least two full life cycle SFDC implementations successfully - Experience in a test-driven and formal QA development environment, including development, staging, production (or equivalent) deployment cycles - Experience working in an Agile or Scrum environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.