Greetings from Cognizant !! We're looking for Salesforce Business Analyst • Total Experience: 6 to 13 • Level of hire: SA or M • Location: PAN India • Domain: HealthcareJob Summary • Masters of Business Administration or equivalent • 5+ Years of experience in Salesforce domain , preferably implementation projects • Candidate should have good Salesforce knowledge and Health Cloud with experience in Salesforce implementation projects in Advisory/ Consulting/ Business Analyst roles • Excellent verbal and written communication skills • Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable. • Experience in translating business requirements into a detailed system specification • Salesforce Certification in Admin/Healthcloud/Service or any consulting certification will be an added advantage • Understanding of Agile Scrum delivery model • Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc • Knowledge of health care industry business processes like Patient Support Program, Utilisation management, Payer ,management, Provider management is required. • Knowledge of AI and Agentforce is desirable. Roles and Responsibilities: • Responsible for Discovery & design workshops to identify client requirements • Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development • Design Salesforce solutions to meet client requirements • Participate in Data migration & integration activities • Evaluate As IS process and suggest improvements for To Be Process • Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track. • Responsible for End user training and other user adoption activities • Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review • Maintain certifications in salesforce products About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.