Salesforce Agentforce Developer
NTT DATA
Salesforce Agentforce Developer Offshore
Responsibilities:
● Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities.
● Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences.
● Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations.
● Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions.
● Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs.
● Integrate Agentforce with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications.
● Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions.
● Perform unit testing, system testing, deployment, and documentation for Agentforce implementations.
● Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes.
● Update Project Managers on development progress, risks, dependencies, and roadblocks impacting project timelines.
● Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings.
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Required Skills / Qualifications:
● 3+ years of experience in Salesforce development and implementation projects.
● Experience working on at least 2–3 end-to-end Salesforce projects in a developer role.
● Salesforce Platform Developer I Certification.
● Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities.
● Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model.
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