Sales Systems Business Analyst

Job Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

- Helping deliver features within the Lead to Opportunity pillar of the GTM Systems team to support seller productivity, with guidance from the team

- Working with cross-functional teams (Sales Ops, Customer Success, Partner Ops, Finance) to understand business needs and help shape them into clear requirements and user stories

- Helping identify and reduce workflow friction points that slow sellers down

- Looking for everyday ways AI can accelerate your work + simplify our seller processes and reduce manual steps

- Working with senior Admins and Developers to build and configure solutions supporting Accounts, Opportunities, and related objects

- Building and maintaining complex Flows and automations

- Keeping data quality high and uphold platform governance best practices.

- Creating test cases and support UAT sessions with stakeholders.

- Working with stakeholders to answer everyday system questions and unblock workflows + growing into a reliable go-to partner for Salesforce admin support