TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Sales & Customer Distribution Support
Job Description:
The Sales Support Specialist performs a variety of activities for a line(s) of business (LOB) designed to support, enhance and increase overall sales performance. The Sales Support Specialist coordinates various LOB sales, marketing support and enhancement programs and initiatives under the direct supervision of experienced personnel.
Depth & Scope:
Performs variety of activities for an LOB designed to support, enhance and increase overall sales performance according to established Company policies and applicable legal and regulatory guidelines
Administers ongoing sales and marketing support programs equitably according to plan designs and guidelines, which may include sales contests, product promotions, regional programs and other activities
Provides project coordination to new or existing sales support programs
Leads or assists with strategy meetings, determining sales and marketing needs and requirements and generating ideas
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Provides input and advice based on extensive knowledge of other Company initiatives and industry practices; ensures coordination with other initiatives
Researches various issues, ideas, problems and opportunities discussed in strategy meetings to generate additional information to add to projects
Creates project plans, adding ideas from research and ensuring that issues, concerns and priorities identified in meetings and other communications are addressed
Implements project plans; communicates with various internal personnel, corporate marketing and other Company departments and outside vendors to coordinate assigned programs and complete projects
Resolves problems by coordinating with necessary individuals as needed, secures approvals as necessary
Creates sales and marketing materials as necessary in support of various programs and projects
Writes copy, secures approvals and coordinates layout and production with appropriate internal or outside personnel
Designs and develops administrative guidelines for assigned programs
Maintains appropriate records, databases and information relating to assigned programs and projects according to procedures
Reports to more experienced personnel, management and others on project status and updates
Assists sales force as necessary, answering questions from staff and customers and providing information and other support as appropriate
Provides training to sales staff and others relating to new and ongoing LOB sales and marketing programs, initiatives and activities
Coordinates with department training as well as corporate training staff to develop and deliver training as needed
Maintains appropriate records, databases and information relating to assigned programs and projects according to procedures
Reports to management and others on program status and updates
Evaluates effectiveness of programs and initiatives; receives feedback from various LOB areas and outside vendors, passes information to others as necessary and incorporates changes into future project plans
Monitors, evaluates and modifies programs to meet needs of LOB
Communicates with other areas and Company departments as necessary to exchange information, receive feedback and maintain uniformity of work in accordance with established program guidelines
Maintains knowledge of overall Company and LOB sales initiatives and industry trends
Maintains understanding of LOB sales, operations and other practices and procedures and applicable legal and regulatory guidelines
Education & Experience:
Bachelor's degree or progressive work experience in addition to experience below
2-4 Years of related experience
Project management experience, including ability to coordinate resources and prioritize tasks under deadline
Strong knowledge of sales support and effective sales enhancement techniques within the industry
Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement
Vendor relationship experience helpful
Attention to detail
Experience skillfully and tactfully managing others without direct authority
Self motivator and creative thinker
Experience coaching and influencing others to achieve goals
Excellent communication skills, including strong presentation skills and writing ability
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, pai
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