Sales Support

About the internship

Our sales team is scaling fast. Inbound RFQs, seller callbacks, and re-engagement touchpoints are multiplying and the follow-up layer is the gap we need to close. This role exists to make sure no seller waits, no callback slips, and no warm conversation goes cold.

Selected intern's day-to-day responsibilities include

1. Monitor the shared Xhipment sales inbox and CRM daily to identify missed calls, voicemails, or unanswered WhatsApp threads, executing timely callbacks within 2-4 hours and escalating unreachable prospects after 3 attempts

1. Execute targeted drop-seller re-engagement strategies by pulling dormant seller lists from the CRM at 30, 60, and 90-day intervals to send personalized follow-ups, share rate updates, and hand over reactivated opportunities to senior reps

1. Provide comprehensive ad-hoc sales support by researching seller backgrounds, storefronts, and shipping volumes to compile detailed briefs for the team before upcoming discovery calls

1. Maintain clean CRM records, assist in drafting outreach templates for specific inbound shipping lane campaigns, and compile weekly pipeline status reports for the sales team lead

Skill(s) required

Effective Communication

Who can apply

Only those candidates can apply who

1. are available for full time (in-office) internship

1. can start the internship between 14th Jun'26 and 19th Jul'26

1. are available for duration of 6 months

1. have relevant skills and interests

Other requirements

1. Strong verbal and written communication in English; Hindi is a plus for seller calls