Join AWS India as a Strategy & Operations Manager and drive the strategic direction of the world's leading cloud platform in one of our fastest-growing markets. Shape critical business decisions, work directly with senior leadership, and fuel the next wave of cloud and AI innovation across India's dynamic economy. As a Strategy & Operations Manager, you'll be at the heart of AWS India's growth engine, developing forecasting models, analyzing business performance, and translating strategic vision into executable plans. You'll partner with cross-functional teams to optimize business processes, drive data-driven insights, and scale operations across industry verticals. This role offers exceptional opportunities to influence AWS's India strategy through hands-on analytics, territory planning, and goal setting. You'll manage complex data sets, create scalable solutions, and serve as a trusted advisor to the India GSO team. Your insights will directly impact compensation planning, demand generation campaigns, and business intelligence tools that drive organizational success. The ideal candidate combines analytical rigor with strategic thinking, thriving in a fast-paced environment of rapid growth and increasing complexity. You'll collaborate with Data Warehouse, Business Development, Finance, and Marketing teams while managing business exceptions and escalations across regions. Ready to shape the future of cloud computing in India? Join us in building tomorrow's digital infrastructure today. Key job responsibilities Here are the comprehensive key job responsibilities for the Strategy & Operations Manager role at AWS India: Key Job Responsibilities Strategic Planning & Business Intelligence • Collaborate on design, development, and maintenance of forecasting models, metrics, reports, and dashboards to drive key business decisions for AWS India • Lead central annual planning process including goal distribution, KPI setting, budgeting, and ongoing forecasting for AWS India operations • Contribute to strategic planning and translate strategic vision into executable annual plans with hands-on project execution • Establish and maintain forecasting models to minimize business risks and maximize growth opportunities in the Indian market AI Transformation & Process Innovation • Transform business processes and operational tools to leverage AI capabilities and drive the organization into the AI era • Lead implementation of AI-powered analytics, automation, and decision-making tools across business operations • Drive adoption of generative AI and machine learning solutions to optimize forecasting, planning, and reporting processes • Design and implement scalable processes and procedures that accommodate business growth in volume, complexity, and geographic dispersion Data Analytics & Reporting • Project manage and lead development of routine and ad-hoc analytics reports for senior management on business development initiatives and performance metrics • Dive deep into large data sets to identify trends, mitigate business risks, and assess downstream impacts of strategic actions • Develop expertise in sales operations tools including CRM, BI systems, and compensation platforms • Drive improvements to reporting tools, methods, and processes to increase availability and granularity of actionable data Cross-Functional Collaboration & Stakeholder Management • Partner with AWS business development teams to understand customer service effectiveness and drive strategic business direction • Collaborate actively with Data Warehouse/BI, Business Development, Finance, Marketing, Recruiting, and Compensation teams • Manage business exceptions and escalations, serving as liaison with key stakeholders across regions and business units • Act as trusted advisor for India GSO team, leveraging data and analyses to deliver business insights and develop strategies Operational Excellence & Execution • Execute components of territory planning, sales quota setting, compensation management, revenue planning, and headcount planning • Manage business planning on behalf of assigned field teams and key stakeholders • Support MBO target setting, budgeting processes, and goal measurement across all 20 industry verticals • Drive development and execution of demand generation campaigns and propose improvements to increase business effectiveness Performance Management & Optimization • Monitor and analyze performance against goals, providing insights on business health to influence management decisions • Segment business goals and measure goal attainment across different verticals and regions • Create simple, scalable solutions to complex business problems while maintaining operational efficiency • Communicate complex analytical results clearly and concisely to both technical and non-technical stakeholders ### Basic qualifications - 5+ years of Microsoft Excel experience - Experience with sales CRM tools such as Salesforce or similar software - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - Experience developing business analytics or equivalent - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field ### Preferred qualifications - 5+ years of finance, business management and sales operations experience - Experience working within a high-growth, technology company Our inclusive culture empowers Amazonians to deliver the best results for our customers. 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