Skill required: Master Data Management - Master Data Management (MDM) Designation: Sales Prog & Incentive Mgmt Assoc Mgr Qualifications:Any Graduation Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Global Master Data Manager is accountable for managing end-to-end Master Data operations for all client markets and entities globally (approx. 217+ markets, 570+ company codes), with the exception of non-TaO entities. Reporting directly to the Global Master Data Lead, the role holder ensures that Master Data processes meet the highest standards of accuracy, timeliness, control, and compliance, thereby enabling the integrity of client’s global SAP environment.
This role requires extensive operational, technical, and leadership experience in SAP Master Data processes, as well as strong collaboration with global stakeholders, IT, and audit teams. The role is instrumental in supporting ERP migrations, driving continuous improvement, adopting automation tools (e.g., Alteryx, Celonis, RPA, AI), and integrating acquired or restructured entities into the MDM framework. What are we looking for? 5+ years in Master Data Management (preferably within FMCG or GBS)
Proven track record in SAP ECC environments (data maintenance, integrity, access control)
Experience supporting ERP transitions and master data migrations
Familiarity with systems such as Blackline, SuccessFactors, Fieldglass, CRA
Exposure to automation tools, data quality monitoring, and continuous improvement initiatives
Experience managing cross-functional projects and teams
Strong understanding of Finance processes and controls in a multinational environment
Project experience related to data governance, global standards implementation, or system integration
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Experience in leading onboarding and transitioning services into BAU operations
Comfortable operating in matrix structures with global process ownership
The role requires a finance/accounting qualification (CIMA or ACCA) and a minimum of 3 years of hands-on experience with SAP. Experience with FI (Finance), CO (Controlling), and SD (Sales & Distribution) modules is considered an advantage. SKILLS (Technical / Functional / Leadership)
Expertise in SAP Master Data operations and controls
Strong problem-solving and stakeholder management skills
Data quality assurance and KPI management experience
Team leadership and development capability
Ability to work in a fast-paced, global matrix environment
Excellent communication, planning, and execution skills
Experience with automation (RPA), AI tools, and integration projects
SAP ECC strong knowledge at functional and technical level
Knowledge in Success factors and Field Glass
Experience in SAP MDG, SNOW and system integration •EDUCATION
Education: First degree (Systems, Finance/Business/Economics)
Additional certifications in PMI, Agile, Lean, Six Sigma are a plus
Excel, Visio
MS Project, Agile, PMI
ACCA/CIMA would be an advantage Roles and Responsibilities: •Oversee day-to-day Master Data operations globally, ensuring timely and accurate data maintenance
Support ERP migrations and transformations, providing expert input on data structure, transition strategies, and validation activities (e.g., SAP ECC rollouts).
Ensure compliance with internal controls and audit requirements, including SAP access profiles, SoD principles, and data integrity checks.
Collaborate with Data Stewards and global teams to support the rollout of Global Data Standards, ensuring proper planning, prioritization, and impact assessment.
Monitor service performance against SLAs, ensuring alignment with quality and timeliness commitments.
Lead onboarding and migration of new Master Data services, including workforce planning and execution.
Act as escalation point for complex or cross-functional Master Data issues, ensuring coordination with relevant teams to resolve root causes.
Develop team capabilities, including performance evaluation, motivation, career planning, and succession planning.
Support the DQM (Data Quality Management) team in setting up data quality KPIs and monitoring tools.
Maintain strong relationships with business SMEs, clients, and project teams, ensuring Master Data processes align with business needs.
Ensure database update requests from clients are fulfilled in line with agreed service levels.
Collaborate with IT and automation teams to enhance processes through tools like RPA, data validation engines, and AI-driven enhancements.
Identify opportunities for innovation in Master Data operations (e.g., AI, machine learning, self-service tools) and lead pilot initiatives.
Analyze trends and recurring issues in Master Data requests to implement proactive process improvements and reduce rework.
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