We are looking for a proactive and detail-oriented sales operations intern who will serve as the link between our BD team and sales leadership. This role combines quality assurance with sales process management, auditing calls, and CRM usage, ensuring adherence to pitch flow and protocols, and supporting the operational tasks that keep our sales engine running. You’ll not only review and provide feedback on calls but also help streamline reporting, track KPIs, and ensure all sales activities are documented accurately for leadership insights. 1. Monitor and audit sales calls and virtual meetings to ensure pitch flow, effective objection handling, and professional demeanor. 2. Evaluate calls against quality scorecards and share structured feedback with BD reps. 3. Identify skill gaps and process deviations for follow-up with the Sales Manager and Training Lead. 4. Review CRM entries for accuracy, completeness, and timely updates. 5. Track sales activity metrics (calls made, meetings booked, conversion rates) and update performance dashboards. 6. Assist in preparing weekly and monthly reports for leadership. 7. Support the implementation of process improvements in the sales workflow. 8. Maintain structured documentation for training and quality reference.