Sales Operation and Enablement

About the work from home job/internship

Selected intern's day-to-day responsibilities include

1. Lead Tracking & Pipeline Management

Act as the gatekeeper for all incoming leads across the India and ME regions, ensuring they are promptly logged, categorized, and assigned. Maintain rigorous CRM/pipeline hygiene, ensuring every deal stage is accurately documented.

1. Sales MIS & Reporting

Own and manage the Sales MIS (Management Information Systems), tracking critical metrics like lead response times, conversion rates, and regional pipeline health. Assist the Sales Lead in preparing weekly/monthly sales performance reports and dashboards.

1. Cross-Functional Coordination

Customer Success (CS) Alignment: Coordinate closely with the CS team to initiate seamless onboarding workflows for newly closed accounts or clients moving from pilot to production. Pilot Deliverables: Manage timelines and asset delivery for ongoing pilots, ensuring customer requests are addressed promptly.

1. Sales Enablement & AI-Assisted Collateral

Along with CS team member review and finalize post-pilot pitch decks. Work with the Sales Lead in preparing commercial proposals, and tailored presentations for enterprise prospects. Leverage Generative AI tools to efficiently draft contextual sales follow-up sequences, summarize meeting notes, and refine regional market research. Gather data from successful pilots to help create compelling case studies.

1. Client Coordination & Follow-Up Support

Support the Sales Lead in maintaining engagement with prospects and customers throughout the sales cycle. Track pending customer actions, pilot feedback, proposal reviews, and next-step commitments to ensure timely follow-ups. Help re-engage prospects or pilot customers when responses are delayed and ensure opportunities continue to move forward.

Skill(s) required

Client Relationship Management (CRM) Effective Communication Generative AI Tools Google Sheets MS-Excel

Who can apply