Sales & Customer Success

About the work from home job/internship

Selected intern's day-to-day responsibilities include

1. Contact and qualify leads generated through Meta Ads, WhatsApp campaigns, and referrals.

1. Explain product features and conduct product demonstrations for potential customers.

1. Guide customers through onboarding and help them set up the platform successfully.

1. Build and maintain strong relationships with customers to improve retention.

1. Follow up with interested prospects and convert them into active users.

1. Understand customer requirements and provide suitable solutions.

1. Maintain customer records and sales activities in CRM or Google Sheets.

1. Coordinate with the sales, marketing, and product teams to improve customer experience.

1. Resolve basic customer queries and escalate technical issues when required.

1. Assist in preparing onboarding materials and customer education resources.

1. Collect customer feedback and share insights with the team for product improvements.

1. Meet daily and weekly lead conversion and customer engagement targets.

Skill(s) required

Business Development Client Relationship Management (CRM) Customer Support Effective Communication Lead Generation MS-Excel Negotiation Problem Solving Sales

Who can apply

Only those candidates can apply who

1. are available for the work from home job/internship