Sales And Customer Support Manager

About the job

Kamero is an AI-powered photo-sharing platform used by photographers, event planners, schools, colleges, and corporate clients to deliver event memories in a smart, seamless, and branded way.

We are a fast-growing startup based in Ahmedabad, actively expanding across India and international markets.

About the Role

You will be responsible for engaging with inbound and outbound leads, supporting client acquisition, and ensuring smooth onboarding of users onto the Kamero platform. This role combines sales, communication, and basic customer support in a fast-paced startup environment.

Key Responsibilities

1. Interact with incoming leads generated through Instagram, email, and WhatsApp.

1. Conduct cold calling and outreach to potential clients such as photographers, schools, corporate event planners, and other target segments.

1. Follow up with leads to explain Kamero's platform, share pricing details, and support onboarding.

1. Handle basic customer support queries related to payments, subscriptions, and platform usage.

1. Maintain sales trackers and internal reports to monitor progress and performance.

What You'll Gain:

1. A core role in a fast-growing sales team with real ownership.

1. Direct contribution to revenue and user growth.

1. Opportunity to work closely with founders in a high-responsibility environment.

1. Exposure to a global SaaS product used across India, the UAE, and international markets.

1. Learning opportunities in tech, sales, and SaaS industry practices.

Skill(s) required