Sales Analyst - II, ISG

Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make sellers successful on Amazon. We are the team in Amazon which has a charter to work with sellers from every country. The Shared Services team helps new sellers onboard and improve existing seller performance by programmatic interventions. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.

Key job responsibilities

• Design, develop, and maintain scalable, automated, user-friendly systems, reports, dashboards etc. to support analytical and business needs.
• Analyze key metrics to uncover trends and root causes of issues to influence stakeholders and measure success.
• Incorporate business intelligence best practices, data management fundamentals, and analysis principles.
• Recommend and make improvements to team processes, metrics, internal tools, SOPs, and other workflows and build automations to reduce dependencies on manual tasks.
• Knowledgeable in a variety of strategies for querying, processing, persisting, analyzing and presenting data. Proficient in SQL. Maintain and refine ETLs. Write secure, stable, testable, maintainable code with minimal defects.

A day in the life

• Create / Maintain / Review external stakeholders facing dashboards reflecting the team's progress
• Add additional data points as requested by leadership/stakeholders
• Deep dive and identify data tables and setup data processes for new programs
• Own metrics generation for WBR/MBR/QBR
• Ad-hoc requests for data dives for new programs

### Basic qualifications

• 3+ years of relevant professional experience in analytics and/or operations experience
• Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills
• Experience using sales tools including Salesforce, and BI tools including QuickSight and PowerBI
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field

### Preferred qualifications

• 3+ years of professional working experience in occupations such as Systems Analyst, Business Operations Engineer, Business Operations Program Manager, or similar experience