S&C GN - MC - Industry X – Production & Operations – Manager

Roles and Responsibilities Preferred Background: MBA or equivalent management qualification combined with an engineering or technology foundation.

• Advise clients on AI strategy, identifying high-impact use cases, building adoption roadmaps, and ensuring alignment with business priorities and industry trends.
• Manage end-to-end delivery of AI-enabled solutions, translating business objectives into tangible products and measurable outcomes.
• Bridge business and technology teams, ensuring AI/Gen AI/Agentic AI solutions meet strategic goals while fostering user adoption and change management.
• Engage senior stakeholders, including C-suite executives, influencing decision-making and driving adoption of innovative, AI-powered business models.
• Shape product strategies, operating models, and transformation roadmaps for AI-driven initiatives across industries such as Mobility, Smart Cities, Aftersales Services, and Smart Connected Products.
• Develop and present executive-level recommendations, proposals, and business cases that clearly articulate the ROI and strategic impact of AI-enabled transformations.
• Demonstrate leadership by motivating multi-disciplinary teams, fostering collaboration, problem-solving, and ensuring successful execution of engagements. Key Competencies Day in a Life: Project Delivery:
• Leading/working closely with business and client stakeholders to understand client pain points, diagnose problem areas, design solutions, and facilitate deployment
• Strong analytical and problem-solving skill with demonstrated commitment to quality client service Practice Development:
• Reimagine, build, and transform client business and operations by developing cutting edge assets, tool and methodologies, development of PoVs, research, white papers, support development of Go-to-market offerings Preferred Experience:
• AI/Gen AI Expertise: Proven experience in defining, managing, or delivering projects with a significant AI or Gen AI component. Ability to advise clients on AI strategy, identify high-impact use cases, and build actionable adoption roadmaps.
• Business–Technology Bridge: Skilled at translating business needs into AI solutions, acting as the primary interface between stakeholders and technical teams, and driving agile delivery of AI-enabled products.
• Gen AI Knowledge: Strong understanding of LLMs, prompt engineering, and enterprise applications, with familiarity across major AI platforms (Azure AI, Google Cloud AI, AWS AI) and integration into enterprise systems (SAP, Salesforce, ServiceNow).
• Responsible AI: Awareness of AI governance, ethics, and risk frameworks, with experience in guiding clients on responsible AI adoption.
• Domain Depth (at least one area desirable):
• PRD (CGS, Products) – Aftermarket services, customer experience, FSM, SAP platforms, and process mining with Data/AI-enabled transformation.