A risk specialist on the Funds Disbursement Appeals Process (FDAP) team is responsible for conducting comprehensive deep-dive on fund disbursement appeals and analyses of bad actor fraud patterns associated with a ring of accounts. A risk specialist works to ensure that bad actors cannot profit from using our services to abuse customers, Selling Partners or our store. Risk specialists evaluate accounts for abuse from all vectors (PQ, SPA, RP, AP etc.) in order to ensure that the accounts are holistically evaluated. Our investigators thrive at reviewing accounts for fraudulent or counterfeit abuse and deep-diving into supply chains. Key job responsibilities As part of your role, you will have the opportunity to: * Investigate suspicious activity and behaviors that could pose a risk to Amazon and our customers. * Communicate via email and video call with our merchants, and other external and internal customers in Turkish to make informed decisions about risk. * Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines. * Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. When procedures are not available, follow established escalation paths to ensure resolution. * Participate in other special projects/assignments and Partner with appropriate business teams as necessary. * Consistently achieve/exceed weekly productivity and quality standards. *Perform deep dive investigations and take high-confidence fund disbursement decisions on sellers' appeals with clear annotations. Actively look out for new or emerging fraud patterns, rings of accounts, and MOs and display bias for action by quickly identifying the scale of the problem through building SQL queries and analysis. Install risk mitigation measures in place for early risk detection and investigation. A day in the life The right candidate earns trust through performance, effective communication skills, and a record of delivering results timely and effectively. Our ideal candidates are individuals with experience in fraud investigations. About the team Financial Integrity Trust (FIT) tracks “who” is profiting and “where” Amazon disburses funds and owns “when” disbursements occur. Our north star is to ensure the integrity and security of the Amazon store, where bad actor entities are denied access to ill-gotten gains without creating undue friction for our partner entities. The Funds Disbursement Appeals Process (FDAP) team is part of the Financial Risk Mitigation organization. Our goal is to prevent bad actors from profiting from their abuse within our store. Paying bad actors increases the likelihood that they’ll return to our store and we’ll see them again in our process. ### Basic qualifications - Experience with Microsoft Office including Excel and Word - Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams - Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels - Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience in senior level leadership support - 1. Proficiency in Turkish and English (reading, listening, speaking and writing). ### Preferred qualifications - Experience working with or evaluating AI systems - Experience in relevant industries such as law, customer service, investigations or project management - Experience effectively communicating complex concepts through written and verbal communication Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.