Retainers

We are looking for a Delivery Lead / Program Manager with strong experience in end-to-end technology delivery and large-scale transformation programs within BFSI / Financial Services / Insurance domains. The role requires ownership of program execution, delivery governance, stakeholder management, and team leadership, ensuring high-quality outcomes across complex, multi-stream initiatives.

Key Responsibilities

• Own end-to-end delivery of large, complex programs spanning multiple workstreams (CTB / RTB).

• Drive program governance, delivery cadence, risk & issue management, and escalation frameworks.

• Lead cross-functional teams (engineering, QA, DevOps, business, vendors) to deliver outcomes on time and within budget.

• Act as the primary interface for senior business and technology stakeholders, ensuring alignment with strategic objectives.

• Oversee Agile / Hybrid / Waterfall delivery models, including SAFe / Scrum where applicable.

• Ensure adherence to SDLC best practices, quality standards, and compliance requirements.

• Manage vendor delivery, offshore/onshore models, capacity planning, and financial tracking.

• Support technology modernization initiatives including cloud migration, automation, DevOps, and platform upgrades.

• Drive continuous improvement across delivery processes, metrics, and team performance.

• Contribute to pre-sales activities such as RFPs, proposals, solution shaping, and transition planning (where required).

Required Experience & Skills