PURPOSE OF THE ROLE: Accountable for store Topline, people management, supply change management, maintain the break even of store, periodic audit of store excellences, responsible for employee happiness, Adherance of store SOP, control bottom line of business and store look and feel with support of VM.
KEY RESPONSIBILITIES AND KPIs OF THE ROLE:
To increase store sales and forecast the upcoming store opportunity
To drive the profitability of the store
To maintain the Store Service Level Agreement(SLA) * Maintain the RAG as per AOP
Growth in EBITDA
Increase the Net Promoter Score(NPS) of the store
Increase talent pool in the pipeline for forecasting New Store Opening(NSO)
Enhance the knowledge of store team member and contribute in the Topline of business
Maintain Store SOP as per store excellence
Establish the brand positioning and Brand Excellence Project Management, Financial Planning & Budgeting * To achieve the store target and focus on gross margin of categories
To control the shrinkage and perform periodic audit
To maintain the break even business and also focus in bottom line of store
To control the Operational Expenditure of store
To optimize age of inventory and ensure stock turns
To maintain a competition mapping matrix and communicate timely feedback w.r.t product, price and promotions.
To implement marketing plans for the store and drive sales promotion and events for the store People Management * To control Attrition
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100% Standard Operating Procedure (SOP) Implementation and Adherence by team
Ensure Negative Inventory Control
Statutory Compliance To ensure adherance of Store SOP.
Conduct Store SOP training frequently.
Maintain Store Ranking
Customer * To ensure that the stores follow the Visual Merchandising (VM) guidelines
To ensure that sales team meets customers need
To understand customer needs and fulfil required gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner
To maintain the customer index and connect with customer timely and promote the store activities and promote the sales
To ensure Conversion, Available To Ship (ATS) and NOB as per target.
To ensure NPS achievement should be more than 85%
KNOWLEDGE AND COMPETENCIES
Education Qualifications: Graduation / Post Graduation
Experience 3- 9 Yrs min
Who can apply
Only those candidates can apply who
have minimum 4 years of experience
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.