Retail Sales Specialist

About the job

Job Title: Retail Sales Specialist Luxury Products (Pens & Accessories)Location: Makoba Bangalore Retail StoreExperience Required: Minimum 23 Years in Luxury RetailAbout Makoba:Makoba is Indias premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision.Role Overview:We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Bangalore store. The ideal candidate will have hands-on experience in handling luxury products like pens, and fine accessories. You will be the face of Makoba delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors.Key Responsibilities

• Greet and assist walk-in customers with warmth, professionalism, and attention to detail
• Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories
• Understand customer needs and offer tailored recommendations based on style, utility, and budget
• Achieve and exceed individual and store sales targets through consultative selling
• Maintain impeccable visual merchandising and stock presentation standards
• Build and nurture relationships with high-value clientele, including follow-ups and CRM
• Handle billing, inventory, and POS systems with accuracy
• Support team members and contribute to the stores overall performance and brand reputationWhat Were Looking For:
• 24 years of retail experience in luxury products (e.g., watches, pens, jewellery, perfumes, fashion)
• Excellent communication skills in English & Hindi; knowledge of other regional languages is a plus
• Strong customer service orientation with a refined, courteous demeanor
• Sales-driven mindset with a passion for luxury and fine craftsmanship
• Tech-savvy and comfortable using POS systems and CRM tools
• Availability to work weekends, holidays, and retail hours as requiredWhat We Offer
• A chance to work with Indias largest curated collection of Luxury & Premium Writing Instruments
• Exposure to iconic global luxury brands and exclusive product lines
• Attractive compensation package with and performance incentives
• Ongoing training, product workshops, and opportunities for growth within the organization.
• A positive, respectful, and inspiring work environmentIf youre someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, wed love to meet you.Apply now and be a part of the Makoba legacy.Job Types: Full-time, PermanentBenefits: