Retail Sales Executive

About the job

Key Responsibilities

1. Maximize store sales while ensuring high levels of customer satisfaction.

1. Achieve individual and store sales targets.

1. Understand customer requirements and provide suitable product recommendations through effective customer engagement.

1. Ensure store hygiene and proper functioning of products on display.

1. Coordinate back-office activities, inventory management, and payment reconciliation with banks.

1. Handle pre-sales and post-sales customer queries, concerns, and escalations.

1. Collaborate with cross-functional teams to ensure smooth store operations and customer support.

1. Perform consultative selling, close sales, and deliver a seamless checkout experience.

1. Stay updated on new products, offers, and promotions to assist customers effectively.

1. Work closely with team members to ensure efficient store operations during each shift.

Skill(s) required

Customer Acquisition Effective Communication English Proficiency (Spoken) Presentation skills

Other requirements

1. Graduate or MBA qualification.

1. Excellent communication skills.

1. Strong customer service orientation.

1. Confident and well-presented personality.