About Us : At Decathlon, our purpose is simple but massive "Bring people together through sport to make wellbeing accessible for all". To get there, we don't just need a team; we need an unbeatable roster of builders. We are seeking a tech-savvy Retail Application and Operations Specialist to join our team. This role is designed for a retail professional who bridges the gap between floor operations and technical troubleshooting. You will be responsible for ensuring a seamless customer experience by maintaining high operational standards and serving as the first line of defense for our POS & Check-Out Systems, RFID inventory systems and POS network infrastructure.The ideal candidate has a solid foundation in retail management and a "tinkerer" mindset when it comes to the hardware and connectivity that keeps a modern store running. 1. POS & Network Maintenance : Monitor and maintain Point of Sale (POS) Application, hardware, including terminals, receipt printers, and scanners.Perform basic troubleshooting for network-related POS issues (e.g., identifying IP conflicts, checking Ethernet connectivity, or resetting routers/access points).End to End knowledge on POS and Payment machines connectivity and functionality.Coordinate with IT or third-party vendors for escalated hardware failures or ISP outages. 2. Retail & Inventory Operations : Oversee daily store operations, ensuring visual merchandising standards and customer service excellence are met.Lead inventory cycles using RFID technology to ensure 99%+ stock accuracy.Train floor staff on the proper use of RFID handhelds and stationary readers. 3. Technical knowledge : Fair knowledge in Java, NoSQL queries, Network level technical understanding to debug the reported issues. .Address and resolve the reported issues within the promised SLA to keep the end user satisfied by using the right escalation matrix. Required Qualifications : Experience: 5-8 years of experience in a high-volume retail environment, preferably in a lead or supervisory role.Technical Skills : Java, NoSQL, MySQL.RFID Proficiency: Basic understanding of RFID technology (tags, readers, and middleware) and its application in inventory management.Networking Fundamentals: Functional knowledge of store networking—understanding the difference between LAN/WAN, basic Wi-Fi troubleshooting, and how POS systems communicate with servers.Problem Solving: Ability to remain calm during "system down" scenarios and methodically troubleshoot hardware/connectivity issues.Strong Communication Skills: Ability to translate complex technical issues into clear, actionable updates for both technical teams and non-technical store staff.Stakeholder Management: Proven track record of aligning expectations and maintaining proactive relationships with vendors, project managers, and store leadership.Open for Mobility: Flexible and willing to travel to various store locations as needed to provide hands-on technical leadership and support. Technical Skills Checklist : Fair hands-on experience in Java, MySQL and NoSQL technologies.Experience with POS software (e.g., Shopify POS, Lightspeed, Oracle Xstore, or similar).Familiarity with RFID handheld scanners (e.g., Zebra, Honeywell).Basic understanding of cabling (Cat5e/6) and hardware peripherals.Proficiency in Microsoft Office Suite (specifically Excel for data reporting). Additional Details : Ways Of Working : 4 days work from office & 1 day WFHWork Location : Whitefield, Bangalore