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We are currently seeking a Required. Project Manager - Microsoft Dynamics 365 CRM & Field Service Project Manager - Microsoft to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Role Overview
NTT DATA is seeking an experienced Project Manager to lead end-to-end delivery of Microsoft Dynamics 365 CRM and Field Service implementations. The role requires strong project governance, stakeholder management, and execution capabilities to ensure successful delivery within scope, timeline, and budget.
Key Responsibilities
Plan, manage, and execute project timelines and deliverables for Dynamics 365 CRM and Field Service implementations
Lead Agile ceremonies including daily stand-ups, sprint planning, and sprint reviews to ensure team alignment
Manage project scope, budget, and resources, proactively identifying and addressing variances
Track project progress, risks, issues, and dependencies, and drive timely resolution
Remove team blockers and facilitate issue resolution across functional and technical teams
Maintain project documentation, status reports, and governance artifacts for internal and client visibility
Drive stakeholder engagement, ensuring clear communication and expectation management throughout the project lifecycle
Coordinate cross-functional teams including business, functional, technical, and QA teams
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Exposure to Power Platform (Power Apps, Power Automate)
Domain experience in Utilities, Manufacturing, Telecom, or similar industries
Soft Skills
Excellent communication and stakeholder management skills
Ability to collaborate effectively with technical and business teams
Strong organizational and multitasking abilities
Proactive, solution-oriented mindset with strong decision-making skills
Team-oriented approach with focus on delivery excellence and knowledge sharing
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
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