Records Management Business Partner

Manager / Senior Specialist Lead, Records Management

The role will run operations, implement, embed and maintain the D&A Records Management programme.

The role will report to the Director, Enterprise Records Management

Responsibilities:

Embed record management policies, standards and control procedures across teams and associated Business Units, acting as a point of escalation for all related complex Records Management issues.

Support the implementation, embedding and support of records technology tools such as Share Point, Purview, structured records archiving and other tools

Enhances and embeds records tools and infrastructure by working with relevant teams implementing ideas on continuous improvement

Holds accountability for meeting the targets for the defined metrics and key performance indicators across Business Units, providing reports and status updates to partners.

Acts as the point of contact for all change or regulatory related queries, working closely with Data Governance and Business Units, overseeing the completion of audits and seeking consistent conformance

Identifies continuous improvement opportunities and creates plans on how to improve the Records Management practices, participating in budgeting decisions.

Coordinates and leads records owners and stewards across the division, including communications, meetings and engagement.

Adopts a measured, justified approach to embed records standards in the respective business units, suggesting changes or updates that balance well between group-wide requirements and practical applicability to the business units

Tracks business conformance to records controls according to regulatory requirements of the business, performing root cause analysis on breaches, highlighting areas for improvement

Coordinates and oversees controls execution performed by Record Owners in the businesses Carrying out validations to check veracity of the attestations

Delivers standards and quality control for controls and metadata stored in records tools.

If applicable, supervises a Records Management team and performs all related people and performance management activities. Oversees and reviews work completed by team, provide training and support to increase knowledge and skills within the team.