Receptionist Eye Hospital
Internshala
About the job
Location: BengaluruDepartment: Patient Services / ReceptionEmployment Type: Full-Time Role OverviewWe are looking for a friendly, professional, and organized Receptionist to be the first point of contact for patients visiting our eye hospital. The ideal candidate will ensure a smooth patient experience by managing appointments, registrations, inquiries, and coordinating with clinical teams. Key ResponsibilitiesPatient Reception
- Assist patients with registration and check-in procedures.
- Guide patients through consultation, diagnostic, and surgery workflows.
- Address patient queries and direct them to the appropriate department.Appointment Management
- Schedule, confirm, and reschedule appointments.
- Coordinate doctor schedules and patient flow.
- Manage follow-up appointments and reminders.Communication
- Answer incoming phone calls and respond to patient inquiries.
- Provide accurate information regarding hospital services, timings, and procedures.
- Handle patient concerns courteously and escalate issues when required.Billing & Documentation
- Collect consultation and procedure payments.
- Generate receipts and maintain transaction records.
- Maintain patient records and ensure accuracy of information entered into the hospital management system.
Must-Have Skills
- Excellent communication skills in Kannada and English
- Pleasant personality and professional demeanor
- Strong customer service orientation
- Basic computer skills (MS Office, email, data entry)
- Ability to multitask in a busy hospital environment
- Good organizational and coordination skills
Preferred Qualifications
- Graduate or Diploma holder in any discipline
- 13 years of experience as a receptionist, hospital receptionist, customer service executive, or front desk associate
- Experience in a hospital, clinic, diagnostic center, or healthcare setting is preferred
Who can apply
Only those candidates can apply who
- have minimum 1 years of experience
Salary
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