LabCorp is seeking a Quality Reviewer I to join our team at the Bangalore Site in Bangalore, Karnataka. Work Schedule 40hrs a week (Monday to Friday) in a rotational shift. Job Responsibilities Follow applicable departmental Standard Operating Procedures and Work Instructions. Perform quality check (QC) of tasks for the identified team and provide timely feedback to the concerned associate, with a copy to their manager. Assist QC lead in preparing QC trend analysis report. Assist QC lead in updating and maintaining the escalation tracker. Identify process steps/ gaps that lead to quality errors and suggest steps to improve quality compliance. Support team to prepare CAPA for QC observations. Ensure consistency in compliance to our standard procedures to members of the team Monitor and ensure resolution of all customer complaints, issues, and concerns. Support a culture of continuous improvement and quality. Act as a contributing core team member by participating in process improvement initiatives and liaising with team members Responsible for pursuing an understanding of services related to the different clusters and client-specific requests. Manage and solve changes, issues, and concerns of varied complexity, work with little to no guidance, but requires some guidance for complex work. Minimum Qualifications Bachelor’s degree or equivalent Preferred Qualifications 2 years’ experience in a quality review environment, medical technology, or medical science experience, or 2 years’ experience with the clinical trial process, or relevant experience in the pharmaceutical industry. Additional Job Standards Focus on customer (1): Understands and Considers: Consistently and continuously respond and show understanding of the clients' "world" and their immediate needs and expectations Innovate and Change (1): Understands and Considers: Provides constructive feedback to supervisor or team regarding success or problems and contribute ideas Pursue Scientific and Process Excellence (1): Understands and Considers: Seeks advice to improve the quality of work and products, while following established SOPs. Works with Others (2): Supports: Relates well to peers and to those in positions of authority. Is cooperative, takes direction well and can negotiate typical job related situations. Achieve Results (2): Supports: Demonstrates a sense of urgency and priority setting. Demonstrates effective use of all available resources (equipment, material, people). Holds self-accountable for achieving results and delivering on commitments Strong planning, organizational, and problem-solving skills Demonstrated high degree of initiative and ability to work collaboratively Ability to use computer applications (e.g. Windows, Word, Excel) Labcorp Is Proud To Be An Equal Opportunity Employer Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.