We anticipate the application window for this opening will close on - 21 Jul 2026
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Join us at Medtronic, where we are partnering across the industry to tackle systemic healthcare challenges with bold leadership. If you seek a challenging, energizing, and rewarding career that changes lives, we invite you to join our team. Become part of the next generation of life-changing medical technology, impacting patients worldwide.
At Medtronic, we must work with a sense of purpose and ownership, knowing there is a human life on the other side of every decision.
The Quality Applications Manager - Quality Data Analytics oversees a team of analysts responsible for producing accurate, timely, and validated reports from our Complaint Handling and other quality systems. These reports support business decisions, regulatory submissions and audits, and inform strategic decisions within the Quality function. This role reports to the Global Quality Strategy & Insights leader in Core Quality Services (CQS) and works closely with OU Quality teams and CQS Customer Quality.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This position is onsite at any U.S. site listed.
The Quality Applications Manager - Quality Data Analytics operates with stakeholders and team members located across multiple regions. This role is critical to ensure the successful completion of critical reporting activities in the Quality Analytics Team and project deliverables as part of the eQMS roadmap.
This position will be onsite, based at one of the following Medtronic sites in the contiguous United States:
As the Quality Applications Manager - Quality Data Analytics, your key responsibilities will include the following (and other duties may be assigned):
- Lead the strategy, prioritization, and execution of Quality data initiatives that improve data quality, access, automation, self-service analytics, visualization, and insight generation across the Quality organization.
- Direct and oversee a dynamic team of advanced developers and analysts that plan and execute actions, develop tools and reports, and provide insights on Quality data.
- Establish and maintain effective working relationships with key stakeholders across the Enterprise with a focus on Quality and IT.
- Manage a growing portfolio of data and analytics assets and information technology infrastructure to ensure continuity and continuous improvement.
- Establish and maintain management mechanisms to drive team accountability, execution, effective communication, and cohesion.
- Oversee initiatives that drive continuous improvement with a focus on efficiency and automation
- Manage vendor relationships and contracts.
- Represent and support the Quality Data Analytics function in audits and regulatory inquiries.
- Guide their team through the regular use of a compliant validation process for quality information technology systems and reports, which requires formal validation documentation (including standard operating procedures) to meet appropriate regulations.
- Coordinate activities with clients, programmers/developers, and operating personnel, domestic and, as appropriate, global.
- Identify current and anticipated requirements for compliant computerized operations and suggest methods for the identification, implementation, and maintenance of the procedures, actions, and documentation necessary to assure compliance according to the appropriate federal and international regulations that govern the user's applications.
- Report on the status of validation activities to fulfill regulatory requirements.
- Keep abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques.
- Support the design, administration, and configuration of quality information technology systems.
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements and your permanent address are evident on your resume.
- Bachelor’s degree required with a minimum of 5 years of relevant experience in complaint handling, regulatory submissions/inquiries and data analytics: OR an advanced degree with a minimum of 3 years of relevant experience in complaint handling, regulatory submissions/inquiries and data analytics.
Nice to Have
- Quality systems knowledge for medical device or similar regulated industry (i.e. CAPA, Audit, Configuration Assurance, Training, FCA/PHO, Complaint Handling, etc.).
- Understanding of IT systems, applications, data flow, and databases, as well as integration methodologies and best practices. Knowledge in core systems such as Databricks, Business Objects, Power BI, and Power Apps.
- Experience in automation (inclusive of hyper automation) technologies, tools, or processes.
- Analytical mindset: Problem-solving abilities to identify risks, evaluate options, and make informed decisions; experience with advanced analytical tools and methods.
- Continuous improvement mindset: Lean/Six sigma, CMMI certification or similar.
- Program Management: focus on high-quality, high-ethics execution and removal of roadblocks; ability to manage multiple initiatives simultaneously.
- Excellent communicator: active listening, verbal, and written; ability to collaborate effectively with and influence cross-functional teams and stakeholders.
- People Leadership: create effective interpersonal relationships; motivate, engage, and grow talent.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J,
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