ProServe Cloud Architect, WWPS Proserve SLG Fixed

The ProServe Cloud Architect (PCA) is a key member of the US ProServe team, responsible for driving the technical sales engagement, shaping solution architecture, and influencing revenue generation throughout the sales cycle. This role combines deep technical expertise with a consultative approach, working closely with sales teams to design and present ProServe solutions and offerings that meet customer needs, accelerate deal closure, and drive customers for life. The PCA role has accountability in both pre-sales and post-sales, acting as our customer's advocate for the transformational outcomes they are looking to achieve on AWS.

To achieve the desired outcomes for this role, the PCA works closely with customers to understand their business objectives and how technology will enable those outcomes. PCAs are responsible for solutioning during the pre-sales motion, providing demonstrations, initial scoping and designing, and managing AWS solutions, providing technical guidance and best practices. PCAs have a deep understanding of AWS products and services, along with our partner (GSI/SI and ISV) solutions. PCAs are skilled in consultative sales and architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer.

They are responsible for leading the solution design to address customer business outcomes (CBO). They act as the conduit between ProServe Account Executives and ProServe Delivery Teams to ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. PCAs are often trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. PCAs share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.

Key job responsibilities As an experienced technology professional, you will be responsible for:

• Designing complex, scalable, and secure AWS solutions to deliver customer business outcomes (CBOs)
• Providing technical guidance and best practices during pre-sales and implementation phases
• Collaborating with Account Managers and Shared Delivery Teams to ensure proposed solutions are realistic and achievable
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

About the team

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.