Programs and Operations Lead, Sellside Operations

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• Certification in Lean or Six Sigma Black Belt.

• 7 years of experience analyzing data and generating business insights.

• 7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.

Preferred qualifications:

• 10 years of experience in business operations, technical operations, or customer support management.

• Experience managing high-stakes, fast-moving technical incidents with minimal supervision.

• Experience partner-facing or working directly with Product/Eng to scale human workflows through AI, tooling improvements, or automation.

• Deep understanding of the online advertising landscape, programmatic ecosystems, or publisher monetization platforms.

• Proficiency in data analysis tools (SQL, Plx/Dashboards) with a proven track record of using data to drive operational resource allocation and process improvement.

• Exceptional narrative and stakeholder management skills; ability to influence senior cross-functional roadmaps without direct authority.