Skill required: Tech for Operations - Agile Project Management Designation: Program & Project Mgmt Associate Manager Qualifications:BTech Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions.,Tech for Operations involves using technology to improve and streamline business operations. This role includes implementing software solutions, automating processes, and managing IT systems that support operational activities. It also involves analyzing data to optimize performance and ensure efficiency. The goal is to enhance productivity and operational effectiveness through the effective use of technology. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation The TSS Technology Mobilization Lead (TML) – This role is responsible for technology mobilization governance of Business Process Services (BPS) mobilization projects. This role is to support our North America market and will require shift pattern to support US and/or Canada clients.
A key growth area for Accenture is working with our partners in the implementation of new technology solutions. Recent implementation experience with Blackline, Tradeshift, Trintech or Celonis will be an excellent addition. What are we looking for? •• Techno-functional knowledge of any F&A domain – P2P, R2R or O2C is must to have.
Experience in deployment of F&A related assets is required
Strong project management skills, specifically proven experience on BPS Mobilizations
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Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis.
Well-developed risk analysis and mitigation skills
People management demonstrated ability to build and lead virtual teams
Proactive issue/conflict identification and resolution ability
Strong problem-solving skills
Proven client facing skills
Candidate must be willing to work modified shifts to support global clients in other regions (e.g., North America). Shift allowances may be available in accordance with organization policies and practices.
Experience with QA activity
Hands-on experience with multiple BPS Offerings
Familiarity with Tech for Ops core technology solutions and functions
PMP or equivalent certification and experience with Accenture Delivery Methods and/or Agile delivery model
Experience - • 8+ years of experience managing programs, projects, and teams
6+ years with previous experience working on BPS mobilizations
Experience at working with Mobilization team and account leads to analyze issues and risks and work through approach and strategy to resolve or mitigate.
Preferred experience working with Accenture Operations and supporting technology teams (e.g. delivery factories, sales teams, OATLs, etc.)
Roles and Responsibilities: •• Coordinate with client Tech Lead to align Accenture and client workplans for dependencies and milestones
Responsible for overseeing the overall implementation and is the owner of the master project plan
Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables
Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls
Responsible for overall technology risk and issue resolution management from Accenture
Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders
Handle client escalations to assign appreciate resources and inform client and Accenture stakeholders of progress/status
Interact with client tech and business resources to execute any joint activities
Coordinates all Accenture internal cross technology activities related to project
Manages the PMs/Leads for each individual technology component of the solution.
Sign off on Deployment Readiness
Manage Final Go/No-Go Decision
Manage defect and Change Request escalations
Review and approve the selected solution or action proposal from RCA
May participate in regular periodic status calls with account leadership and Steering Committee
Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems
Responsible to submit overall project status updates into MyWizard.
Manages the creation and estimate for technology CRs. May also be involved in the CR process definition with the client and account leadership
