Amazon is hiring a Program Manager for the Global Accounts Payable Financial Operations Services team to support Corporate Accounts Payable processes. Amazon businesses are growing and expanding at a rapid pace resulting in a dynamic work environment with many opportunities. We will give you the opportunity to make a difference in a high growth environment where your ability to identify, communicate and drive changes will be key. You will own a critical program and manage direct relationships with multiple global stakeholders to coordinate problem solving activities ensuring timely payments to vendors. We are looking for people with good communication and analytical skills as well as a passion for process improvement and problem solving. If you are motivated to dive into details, take ownership and work in a fast-paced environment we have the career you’re looking for! Key job responsibilities The ideal candidate is a self-starter and will diligently perform the following responsibilities on a consistent basis with little or no direction from management: Responsibilities include: •Act as key SME in your assigned Account Payable areas •Analyzing metrics relating to operational performance and effectively presenting data to leadership and internal teams •Working actively and accurately on an independent basis; ensuring great attention to detail and displaying the initiative to quickly identify and resolve variances, failures and discrepancies •Interacting with Operations, Business Partnering & Finance teams on root cause analysis, updating SOP’s, communication and backward planning. •Work with global stakeholders to identify and drive improvement opportunities to success. This would include driving a culture of continuous improvement through quality initiatives like Lean & Six Sigma. • Leveraging industry experience to identify process standardization opportunities leveraging process mapping •Ability to create process and business requirements to enable tech solutions for automated reporting •Partner with AP-Analytics in maintaining and improving dashboards by ensuring timely addition of new entities •Complete self-inspection of data, which may require sampling invoices for all/new ingestion sources. •Respond to audit questions from CSI/FORI relating to reporting. A day in the life The ideal candidate will be experienced in finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the payment practices. The ideal candidate should have action-driven personality and motivation to proactively address any issues and identify areas for improvement. Additional traits we are looking for are a good desire to exceed expectations, effective interpersonal skills; including persuasive written and oral communication, solid organizational skills and ability to assess and manage risk. ### Basic qualifications - 4+ years of program or project management experience - 4+ years of working cross functionally with tech and non-tech teams experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements ### Preferred qualifications - 4+ years of driving end to end delivery, and communicating results to senior leadership experience - 4+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.