At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us implement the best ideas. As you take on different responsibilities, you’ll become an expert in the business, operations, and processes, and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do. Amazon is a data-driven business, so part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyze data to identify potential challenges, and present your findings to senior teams. The environment is fast-paced, deadline driven and you will need to be comfortable working on several initiatives at once. You have a desire to learn and experience new things, and a passion for improvements. Key job responsibilities The Sr Program Manager will have a proven track record of developing and implementing complex programs - from idea to launch - in partnership with cross-functional teams. You will own and drive initiatives to continually improve the recruiting lifecycle. You will define timelines and communicate on status, risks, and process changes. You will need to thrive and deliver results in an ambiguous, fast-paced, dynamic business environment, operating in all levels of the organization. You should be comfortable with a degree of ambiguity and fast pace and relish the idea of solving hard problems. This position requires analytical strength, attention to detail, excellent written and verbal communication, and the ability to synthesize moving parts and drive the business forward. The role demands a strong sense of urgency, the ability to influence and make sound judgement calls, and willingness to roll up your sleeves. A day in the life As a program leader, you will partner strategically with senior leaders across Amazon's People Experience and Technology team, representatives across Amazon's lines of business, and internal AUTA team colleagues as the voice of the customer. You will be responsible for refining existing processes, and building new processes, that connect candidates with opportunities at Amazon. Key areas of focus include: application processes, interviewing, candidate assessments, candidate placement and offers. ### Basic qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements ### Preferred qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.