About Amazon Ads With millions of customers visiting us every day to find, discover, and buy products, Amazon is obsessed with making the shopping experience the best it can be – and advertising is a part of that experience. Advertising is a strategic bet for Amazon and is one of the fastest growing business units. We strive to make advertising so relevant that customers welcome it – on Amazon and across the web. We put the customer at the heart of everything we do. If you’re obsessed with being a part of digital Ads that informs instead of interrupts; that helps customers discover great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make Amazon Ads even better. About the Role We are looking for a Business (Program) Manager to help us drive Go-to-market (GTM) for a suite of Ad insights/ account management product solutions, and scale their adoption amongst Ad customers (advertisers, agencies) and internal stakeholders. The Program manager will be part of close knit team of Product and Program managers supported by a dedicated tech team, working together to a) enhance our products through features & insights making it simpler to use and easier to action on b) scale adoption amongst customers c) understand customer feedback and funnel it back into product development. Responsibilities: • Own and drive GTM and adoption for 1/ multiple product solutions amongst advertisers, agencies and internal stakeholders. • Set up programs to continually drive product education and engagement with customers on our product solutions through trainings, customer engagement programs, marketing. • Setup programs to capture customer feedback at scale, and inform product-tech teams on new feature opportunities and enhancements. • Collaborate with cross-functional teams (marketing, sales, L&D) to drive programs aimed at driving awareness and adoption of our product solutions. Basic Qualifications • Very High degree of Ownership and Bias for Action • Good presentation skills; need to be able to present to CXOs and Sr. leaders • Strong process orientation; ability to find efficient solutions to problems and automate tasks (AI fluency) • Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets; • Ability to deep-dive into a problem; strong analytical skills required. • Should index high on influence without authority and Earn trust. • Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in balancing business requirements, tight deadlines, and keeping people and projects moving on schedule. ### Basic qualifications - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - Experience defining program requirements and using data and metrics to determine improvements - Bachelor's degree or above in engineering or equivalent ### Preferred qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - 4-5 years of post-MBA experience - Ability to write SQL /ETL queries. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.