📍 Location: Bangalore (On-site) 💼 Internship Opportunity 🏢 Company: BeBetta About BeBetta At BeBetta, we believe every bill should be a reward. We’ve built a gamified commerce platform that transforms everyday spending into an engaging and rewarding experience. Users scan grocery, restaurant, and shopping receipts to earn points, play 100+ casual games, and redeem rewards through brands like Amazon and Flipkart. With over 5 million users, BeBetta is redefining how people save, play, and engage with digital rewards. Role Overview As a Product Operations Intern, you will work closely with the product, operations, and tech teams to ensure users have a smooth and rewarding experience across the platform. You’ll help manage the operational backbone behind our bill-scanning technology, rewards engine, and gaming ecosystem - turning user behavior and operational insights into actionable improvements. This role is ideal for someone who enjoys solving problems, working with data, and improving user experiences at scale. Key Responsibilities Scan Quality & OCR Operations Monitor and audit the accuracy of the bill-scanning systemAnalyze failed scans and identify recurring issues or patternsCoordinate with the tech team to improve scan approval rates and overall OCR accuracy Rewards & Redemption Operations Manage gift card and voucher inventory across reward categoriesEnsure reward redemption processes remain smooth, accurate, and glitch-freeTrack and resolve operational issues related to rewards and point collection Game & Engagement Tracking Monitor the “Play & Collect” funnel across 100+ casual gamesIdentify user engagement patterns, drop-offs, and performance trendsSupport reporting and operational analysis for engagement optimization User Feedback & Bug Triaging Handle user-reported issues related to scans, rewards, and gameplayConvert operational problems into clear and actionable technical ticketsCoordinate internally to ensure faster issue resolution and improved user experience Research & Competitive Benchmarking Research loyalty, rewards, and gamified commerce platformsSuggest new engagement ideas, reward mechanics, and operational improvementsStay updated on trends in gaming, rewards, and consumer engagement products Who We’re Looking For Organized & Detail-Oriented You enjoy bringing structure to workflows, dashboards, and operational processes. Analytical Thinker You can identify patterns, troubleshoot issues, and make sense of operational data. Tech-Curious You are comfortable learning tools like Jira, Mixpanel, Notion, Google Sheets, or basic SQL. Customer-Focused You understand the importance of seamless user experience and care about solving real user problems. Fast Learner You are adaptable, proactive, and comfortable working in a fast-paced startup environment. Why Join BeBetta? Impact at Scale Work on a platform used by over 5 million users. Startup Learning Experience Get hands-on exposure to how high-growth consumer products operate and scale. Cross-Functional Exposure Collaborate closely with product, growth, engineering, and operations teams. Ownership & Growth Take ownership of real operational workflows and contribute to meaningful product improvements. Fun & Energetic Culture We’re building products around gaming, rewards, and engagement - and we genuinely enjoy what we create.