Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
As Product Manager, you will be part of VCS Data Solutions which is part of the broader Global Card Products and Platforms team which is responsible for all cardable solutions for businesses and public entities globally, providing payment and value-added services to businesses, corporations and governments.
In this role, you will work within one Product domain and has a deep understanding of the product capabilities of that domain, but also a general understanding of the product capabilities across the Data Solutions product suite. You work in close collaboration with senior team members to understand the product strategy, market drivers and business goals and then execute the roadmap for the product domain. The Product Manager role is to champion & be the voice of “why” and “what” in inward phases of product development, from design to delivery within daily engineering dialogue.
You are accountable for feature and product outcomes in alignment with product strategy, value proposition & client/market needs. You are responsible for understanding what is valuable to the business, and what is feasible from development perspective, facilitating the requirement definition and working closely with the engineering colleagues to prioritize and plan the development work. While not accountable for delivery team operations, the Product Manager monitor delivery progresses and will actively communicate risks to Product Management leadership & Engineering leadership where necessary.
In addition, as a Product Manager will be involved in review/curation of any release notes and other Product documentation relevant to their Product domains.
Strategy, Planning and Prioritization:
- Work with product leaders to understand product area vision and goals, communicating with stakeholders and working with product engineering teams to ensure that the team maintains a cohesive vision and delivers outcomes that are aligned to goals
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- Understand customer needs in collaboration with Product Management, leveraging customer sales, Account Management & support teams, market information and customer research
- Use your product knowledge along with market, customer and data insights – including those surfaced through AI-powered analytics and tooling - to inform the feature backlog and solution designs.
- Taking high level business requirements and working with the engineering teams/Solution architects to define optimal solutions that meet business requirements but also fit within our existing product designs to provide community solutions. Evaluate where AI and automation capabilities can enhance or accelerate proposed solutions.
- Primary point of contact for developers to understand requirements, workflow, priorities and acceptance criteria.
- Manage product backlog, ensuring items are prioritized based on the overall strategy and business objectives
- Contribute to the annual and quarterly planning process for your allocated domain working in close collaboration with Product leaders to align on priorities for the stream
- Collaborate effectively with engineering teams on planning/sequencing of work within the scrum framework to ensure alignment
- Strive to be a subject matter expert in your domain while also maintaining a current understanding of how AI and emerging technologies are shaping the Fintech product landscape
Solution Delivery:
- Contribute to product discovery, working closely with Product leaders, Data Scientists, UX teams and other stakeholders to establish a clear understanding of the target users’, pain points to ensure solutions meet the required product outcomes. Apply AI-assisted research and discovery techniques where appropriate to deepen customer insight
- Stay abreast of strategic partners’ priorities
- Monitor delivery of features and ensure any risks are communicated to relevant stakeholders, and work with delivery teams to mitigate risks where possible.
- Review outbound communications relating to product features, to ensure a high degree of quality and accuracy.
- Be the voice of Product with the delivery teams and daily engineering dialogue
- Coordinate cross-functional teams to achieve target outcomes.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
What you will need:
5+ year experience in Fintech software product development
Experience in working in agile environments, with excellent understanding of modern product development and design processes.
Experience in working in cross functional and empowered teams
Able to understand and clearly articulate the vision, strategy and business requirements of any items in the product backlog.
Technical competence to be able to communicate with a wide range of stakeholders (e.g., architects, UX designers and development teams). A working understanding of AI/ML concepts and their practical application in product development is a plus.
Experience leading Product demos with internal stakeholders
Facilitation skills, with the ability to conduct effective workshops and meetings.
Experience in Fintech, cards, payments, and/or corporate accounting practices is preferred.
Ability to work in a highly collaborative fashion with internal technical stakeholders to drive successful product outcomes
Ensure compliance with corporate and audit standards
Able to be productive with prototyping, data analytics and AI-assisted tools. (e.g. using AI tools for research, documentation, workflow automation or rapid prototyping).
A confident and engaging communication style.
Deep understanding and empathy of client needs and commercial drivers.
Ability to Influence and lead people and teams
Curiosity about and enthusiasm for how AI can be leveraged to improve product outcomes, team productivity and customer experience.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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