Are you customer obsessed, fluent in cloud and AI, and eager to help customers build at unbelievable scale? Join our collaborative team dedicated to helping Amazon achieve new possibilities by leveraging AWS.
We're seeking a Principal Technical Program Manager, as an individual contributor on the AWSI PLUS team. You will own the lifecycle of complex, cross-organizational technical programs across AWS's most critical internal customer. You will manage multiple concurrent workstreams spanning capacity planning, region migrations, infrastructure scaling, and AI/ML adoption, stitching together a coherent narrative for executive leadership while proactively identifying and mitigating risk.
This is not a role for someone who waits for problems to surface. You will operate at the intersection of deep technical understanding, methodical program execution, and executive influence, driving clarity where ambiguity exists, building mechanisms that scale, and establishing trust with VPs and SVPs across AWS and SDO.
Key job responsibilities Multi-Workstream Program Ownership
Own end-to-end delivery of significantly complex, cross-functional technical initiatives spanning multiple VP organizations (AWS Infrastructure, Compute, AI/ML Services, SDO eCF)
Drive simultaneous workstreams (capacity migrations, region flexibility, demand forecasting, service scaling) with clear dependencies, milestones, and accountability
Stitch together disparate workstream narratives into a unified, coherent story for leadership reviews (Top-5, QBRs, S-Team updates).
Proactive Risk Identification and Mitigation
Develop mechanisms to surface risk early: capacity gaps, service dependencies, migration blockers, and timeline slips before they escalate
Own escalation paths and drive resolution at the right level. You are escalated TO, not escalating up.
Build data-driven risk models that inform executive decision-making.
Technical Depth and Influence
Understand system architectures deeply enough to challenge engineering teams, spot risks in technical proposals, and drive simplification.
Evaluate capacity plans, service scaling signals, and infrastructure trade-offs with confidence.
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Influence architecture decisions across service teams to unblock innovation and accelerate delivery
Executive Relationship Building
Advise VPs and SVPs directly. Present at leadership forums with credibility.
Build trusted relationships across AWS and SDO leadership (Infrastructure, Compute, AI/ML, eCF)
About AWS
We try new things and dream big. At Amazon Web Services (AWS), we are inventing the future of cloud computing. AWS is where the cloud first came to life. Now we're inventing for decades ahead. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers, testers, and doers.
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, which is why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) drives revenue, adoption, and growth across all customer segments, from small and mid-market accounts to enterprise and public sector organizations. AWS Industries (AWSI) is a specialized organization within SMGS focused on industry-specific solutions and customer engagement. The ATLAS district, which supports Amazon's internal AWS adoption, operates within AWSI.
Basic qualifications
7+ years of technical product or program management experience
10+ years of working directly with engineering teams experience
5+ years of software development experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred qualifications
8+ years of hands-on work managing complex technology projects experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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